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Joined: Oct 2007
Posts: 2
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Joined: Oct 2007
Posts: 2 |
I am new to this forum, so hello everyone. I have an issue that I was hoping to find a little help with. We have a Merlin Legend R7 phone system. When we place our system into night service mode, all calls are being answered by Merlin Mail, rather than the Auto Attendants we have setup. I.E. "Welcome to Merlin Mail, please enter extension and # sign. What would cause this to happen? Any help is much appreciated. :bang:
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Joined: Apr 2004
Posts: 4,991
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Member
Joined: Apr 2004
Posts: 4,991 |
You may consider bringing in a tech to make the programming changes to correct your problem.
There is an installers link above,I assume your in Texas.
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Joined: Oct 2007
Posts: 2
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Joined: Oct 2007
Posts: 2 |
Unfortunately, I am solo on this project. Thank you for your comments.
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Joined: Jan 2004
Posts: 515
RIP Moderator
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RIP Moderator
Joined: Jan 2004
Posts: 515 |
Well what a coincidence.
I just got back to Denver after spending the last week in Richardson.
But, I agree with KENB, you need help.
However, it can be done remotely.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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ESI 50.
by Gary S. - 11/21/24 07:34 AM
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