atcomsystems.ca/forum Forums Telephony Discussion Phone & VoIP Systems Inter-Tel Telephones & Systems PuTTY Usage on Mitel/Inter-Tel Systems.

Can anyone point me to a 'How To' on using PuTTY to verify Node-to-Node connectivity?

I have a five (5) system group, two Axxess and three Mitel 5200's that work almost fine, except two nodes aren't talking to each other, only.

They each talk fine with the other four nodes, just can't see each other directly.

Alabama & Ohio are Axxess.
Bristol, Chicago & Kansas are Mitel.


Chicago to
Alabama, Ohio & Kansas works.
Bristol, UK No Workee.

Bristol to
Alabama, Ohio & Kansas works,
Chicago No Workee.

Alabama, Ohio & Kansas can talk to all peers.


Have been told I could use PuTTY from one of the Problem sites to the other for troubleshooting, but don't know how to run on those Mitel Systems.


Error Samples:

05:182- 23:27 08-20 M5122 WRN HW CP Nodes Did Not Respond To Broadcast Message From 'PP022' : Nodes 3


-03:249- 19:45 23-08 M5122 WRN HW CP Nodes Did Not Respond To Broadcast Message From 'PP022' : Nodes 5


TIA

:bang:

If you connect via Putty you can then ping and traceroute from the 5000's point of view. Just use the same credentials you would use to login to the web server on the 5000 and select Command Prompt.

I use it all the time to jump start an remote node on a new install. It seems if you putty into one of the nodes and start a ping to the other it speeds up the process of the nodes seeing each other. This could be all between my ears but have been doing it for years and really think it helps. Also an awesome trouble shooting tool

you could just open DB programming in both nodes and go to: System\Devices\Nodes\Nodetrunk/IP connections and put alabama's connection in the perspective problem nodes to see if you have a routing problem.