atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Samsung OfficeServ 7030 be configured to forward the incoming call to a mobile

Hi,
Can Samsung OfficeServ 7030 be configured to forward the incoming call to a mobile phone after it rings on the internal extensions? It would be for Spain.
The trunk is for analog lines. The trunk card is the 4TM and the extension telephones are analogue, also connected to a 4SM card.
The software version is 5.03.
Thank you very much in advance.

Sure, but it can really depend on what your trunk is capable of.You can use the system but that would require 2 trunks, 1 for the incoming call and 1 for the outgoing call and then a conference.Your trunk line may be capable of doing it on a single trunk line. Can you do a flash when on a call, call a second number and release the call to it?

But I don't have 2 trunks. I only have 1 line number. Can it be done with 1 line number even if there is a flash as you indicate? Thanks

That's for you to decide.There is no way I can tell you if you have a trunk capable of that.You can try it with an analog phone plugged into the trunk directly. Over here we would do a flash, wait for the dial tone to return and then dial the mobile number.Then you can release the call.No way I can tell you if your trunk has that capability.

And how would the configuration be to carry out the test? Thanks

I told you how read the last post

Sorry. But then I have not understood well the steps to perform to check if my trunk allows that or not. Can you tell me in more detail. Thanks for everything.

Make a call from an analog phone to a phone number. While on the call do a hook flash and dial a second number. Release the call and see if the call transfers to the second number.

That is, once you receive the call at one of the extensions, keep the call on hold and try to transfer the call to a mobile number. Would that be? Thanks

No I said plug an analog phone directly into the trunk you have.Then try what I said to do.