web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2003
Posts: 39
WTC
Offline
Member
Member
Offline
Joined: Sep 2003
Posts: 39
I have a customer with a CIX100 cabinet with stations that have intercom buttons that only flash but do not ring when the extension is called. I have checked the programming for the DN and it is set to immediate ring in day1, day 2 and night ring. i have checked to see if the phones are in a multiple call group but they are not. This cabinet has worked flawlessly for a long time. They do ring if the station is called and then the 1 digit is pressed then they ring. if you intercom to the phone directly and then when the ring message comes up on the display if you push that then it will ring on the set. I would appreciate any suggestions the gurus might have. Thank you in advance for your help.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,718
Likes: 7
Member
Member
Joined: Jun 2005
Posts: 2,718
Likes: 7
It sounds like the extension to extension is set to voice first, that is that when you call an extension there is a short beep and the called party is immediately hands-free talking over the speaker.
This is the default setting. You can change it to Tone First in the DKT tab to have it ring when called

Last edited by newtecky; 01/17/23 10:16 PM.
Joined: Sep 2003
Posts: 39
WTC
Offline
Member
Member
Offline
Joined: Sep 2003
Posts: 39
Thank you David for your quick response. I will check that out first thing in the morning.

Joined: Jul 2014
Posts: 34
Likes: 1
Member
Member
Offline
Joined: Jul 2014
Posts: 34
Likes: 1
if the user(s) have turned down the volume on the speaker, they won't hear the "beep" nor will they hear the other person talking...


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
OfficeServ 500
by phonman123 - 11/08/24 09:08 AM
OfficeServ 7200 enable 4 digit extensions
by Robert Stuart - 11/05/24 05:42 AM
OfficeServ 7200 v4.60b software?
by Robert Stuart - 11/04/24 05:38 PM
CTX 100 Can't Connect with eManager
by stwtech - 11/04/24 04:24 PM
Forum Statistics
Forums84
Topics94,428
Posts639,503
Members49,821
Most Online5,661
May 23rd, 2018
Newest Members
FooF, brianorbrain, AndyW251, Dean Badelek, PCCsup
49,820 Registered Users
Top Posters(30 Days)
Toner 9
pvj 8
R4+Z 4
Who's Online Now
0 members (), 38 guests, and 35 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0