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Joined: Mar 2018
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Joined: Mar 2018
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Has anyone come across a away to get the B179 conference phone to register and work as an ordinary SIP phone not on IP office?
The Cloud is just someone else's computer!
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Avaya IP Office Service in Canada
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Joined: Aug 2004
Posts: 1,581 Likes: 21
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Joined: Aug 2004
Posts: 1,581 Likes: 21 |
Yes, we've done it - there shouldn't be an issue. Are you getting stuck somewhere in particular?
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Joined: Mar 2018
Posts: 345 Likes: 1
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Joined: Mar 2018
Posts: 345 Likes: 1 |
I can get it to register, I can call it, but when trying to call out from it either internal or external numbers it says "denied"
The Cloud is just someone else's computer!
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Joined: Aug 2004
Posts: 1,581 Likes: 21
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Joined: Aug 2004
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Can you get any SIP trace from the service or PBX you have it registered to? It sounds like the outgoing number may be formatted incorrectly (missing leading + or 1) or perhaps the authentication is not working.
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Joined: Mar 2018
Posts: 345 Likes: 1
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Joined: Mar 2018
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That's the funny part. It is to a premise system.
The Cloud is just someone else's computer!
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Joined: Aug 2004
Posts: 1,581 Likes: 21
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Admin
Joined: Aug 2004
Posts: 1,581 Likes: 21 |
Well, I would suggest doing a packet capture of the SIP messages using Wireshark. If you can do that and post the INVITE message followed by the PBX response, we can probably point you in the right direction!
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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