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Joined: Aug 2004
Posts: 1,573 Likes: 21
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Joined: Aug 2004
Posts: 1,573 Likes: 21 |
What does one normally see on the HDMI port when you boot up a UC Module V2? Is it Grub and the Linux bootup sequence like you see with the V1? We have a dead module that just loops at "Initializing" in SSA but get no signal whatsoever on the HDMI port.
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.
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Joined: Aug 2004
Posts: 1,573 Likes: 21
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OP
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Joined: Aug 2004
Posts: 1,573 Likes: 21 |
Well, it definitely seems the UCMv2 is dead. Here are the steps we took to recover (because we didn't have a spare UCMv2 available):
1. Pulled m-SATA drive and installed in a laptop
2. Booted laptop to Linux CLI
3. Changed eth0 to IP we could use (/etc/sysconfig/networking-config scripts)
4. Connected via Voicemail Pro Client, performed an immediate backup
5. Moved backup to a UCMv1 and restored
6. Installed UCMv1 in IPO
7. Bob's you're uncle!
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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