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Joined: Aug 2011
Posts: 326
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OP
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Joined: Aug 2011
Posts: 326 |
Hey Folks,
I'm having a bear of a time getting MPS/RTG working properly. Sometimes i have no audio at all until I disable MPS and most recently, I had conversational audio but there was no ringing.
Most of the time, I just disable the MPS, but that seems pretty hamfisted. I'd like to take advantage of the features if they are available.
-B
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Joined: Dec 2010
Posts: 681
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Member
Joined: Dec 2010
Posts: 681 |
What kind of system are you working with? Is it all IP and SIP? OAS cards? Do you have all of the correct 40000 and 45000 ports forwarded to the OAS cards?
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Joined: Aug 2011
Posts: 326
Member
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OP
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Joined: Aug 2011
Posts: 326 |
This particular system is a 7200s, onboard channels only. Digital on site, soft phones for remote users connecting via public internet.
Their IT tells me that they've got the forwarding done. Communicator can register and works fine if I turn off MPS so that points to the forwarding being set correctly.
I've run into this on a bunch of sites though .
-B
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Joined: Jun 2006
Posts: 3,000 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,000 Likes: 4 |
Udp 30000-30011 mgi Udp 40000-40031 mps Udp 45000-45015 rtg Those are the default onboard 7200s. All need to goto the mp20s card ip. Get them to check the firewall/ router isn't blocking them thinking it's a DOS attack. If it's a softphone run wireshark on the pc, you'll see what's sent/ received https://drive.google.com/folderview?id=0B5X2HyF56LGuN3gzNUxhQVRrZjgThe documents in the above link may assist you. It's what we were given when 4.4x software came out
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Joined: Aug 2011
Posts: 326
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Joined: Aug 2011
Posts: 326 |
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