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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
I have a new installation that will require 10 remote users,5 at 2 different locations. Is there a limit to how many remote users you can have?
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
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Joined: May 2004
Posts: 1,651 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,651 Likes: 4 |
For free, you can have 4 on each IP500. Past that, you can license the users with power user, which includes remote worker.
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Joined: Jul 2001
Posts: 3,330 Likes: 8
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330 Likes: 8 |
Or set up site to site VPNs, the 2 sites will have different subnets from each other and from the main site, the phones will connect without any special licensing
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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
Is that over and above the seat license? How hard is setting up a VPN between sites?
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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
Oh, I forgot there is only one control unit, the phones there will be digital.
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Joined: May 2002
Posts: 4,291 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,291 Likes: 6 |
I think remote users need IP phones
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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
Yes the 10 remote users will have ip phones, but there will be no control unit at those 2 locations
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Joined: May 2004
Posts: 1,651 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,651 Likes: 4 |
If J sereies phones, you would need to set up either an SBC or SIP remote worker functionality.
If 96xx sets, you can use VPN for them...
SBC is the safest way, but there is a cost.
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Joined: Jul 2001
Posts: 3,330 Likes: 8
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330 Likes: 8 |
Again, site to site VPN so that each site is a separate subnet, the phones are now routable without going through the open Internet. No SBC, no remote worker, no extra licensing.
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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
The problem with setting up the VPN is their computer guy is pissed that they did not chose the phone system that he was hawking, so I'm not looking for a lot of help with modifying his network.
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