|
|
Joined: Dec 2005
Posts: 649 Likes: 1
Member
|
OP
Member
Joined: Dec 2005
Posts: 649 Likes: 1 |
Hey guy's, Vertical/ Vodavi guy here needing a little refresher on an old Nortel ICS. It's been 15 years since I worked on one of these and by looking at the manual it brought back a lot of memories, but not enough. I can't remember if I need to program from a certain station or stations. I am trying to do something that should be fairly simple. The customer currently has 3 lines and 6 stations. The 3rd line is a fax line. They are adding a 3rd line to hunt with the 1st 2 lines and want to move the fax to line 4. They currently have the 1st 3 lines and then a pickup key (where line 4 will be) on the sets. I need to program the 4th button to be line 4 on all sets. I then need to program line 3 to ring on several sets. So my my questions are as follows... 1- Do I need to program from any particular set? 2- Do I program the buttons under "terminals and sets" 3- Do I program the ringing under "terminals and sets" or somewhere else? 4- I know I need the program template overlay and they have the NT8B27 and 7316E phones. Any other tips appreciated. Thanks!
"I thought I was wrong once, but I was mistaken"
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Feb 2005
Posts: 1,612
Member
|
Member
Joined: Feb 2005
Posts: 1,612 |
1- Do I need to program from any particular set? Any 2 line display (has 3 softkeys under display)
2- Do I program the buttons under "terminals and sets" Depends which buttons, here some places Sets/LineAccess (Lines, Intercoms, Answer DN) Sets/Capabilites (for handsfree) Sets/Preferences (Auto Dials and Features) or at the set via F*1, F*2 and F*3
3- Do I program the ringing under "terminals and sets" or somewhere else? Sets/LineAccess (Lines, Intercoms, Answer DN)
4- I know I need the program template overlay and they have the NT8B27 and 7316E phones. Any other tips appreciated. Thanks! Use your memory and look at the led's that are lit up. Heading will not light up if you are already at a Heading such as Terms&Sets Heading________Show Back___________Next
Refer to the Installer guide for the software you have for more info.
|
|
|
|
Joined: Dec 2005
Posts: 649 Likes: 1
Member
|
OP
Member
Joined: Dec 2005
Posts: 649 Likes: 1 |
Thank you sir for the quick response! This should get me through it. Thanks again brother!
"I thought I was wrong once, but I was mistaken"
|
|
|
Forums84
Topics94,112
Posts637,987
Members49,726
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
68
guests, and
43
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|