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Joined: Oct 2002
Posts: 723
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OP
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Joined: Oct 2002
Posts: 723 |
Hey gang,
I'm guessing answer is NO...being older system......but is there a Vodavi voicemail that can be added to the 5000 / Triad KSU that can be setup to "see" one particular phone number via CID in auto-attendant (or vm box) and route that one way....and then ALL other calls routed another route - vm box etc.....?
Also ideally but not critical...to have a ring group as well for that 'one' phone number.....ring 3 extensions simultaneously......
Last edited by barster; 08/31/19 02:46 PM.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You need CID on the 5000 itself, that requires the CID 9 (pn 7480-00) unit attached to the serial port of the 5000. With that installed you can route a number to a particular voice mail box or ring group, using the call routing tables of the 5000. Any voice mail system does not have its own internal caller id, it uses integration from the phone system. I did this quite often with the 5000 also known as a Triad-s.
Last edited by Derrick; 08/31/19 09:06 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Oct 2002
Posts: 723
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OP
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Joined: Oct 2002
Posts: 723 |
Yes I have CID on the 5000......I have a couple old Dolphins kicking around ....I'll give one of those a whirl now....
"Any voice mail system does not have its own internal caller id" - Yes...I'm aware of that....
Thanks Derrick!
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Joined: Jan 2008
Posts: 3,821
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Retired Moderator
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Posts: 3,821 |
Just a note: this is easier to do with a digital voice mail as opposed to an analog.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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