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Joined: Oct 2006
Posts: 1,368 Likes: 5
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Joined: Oct 2006
Posts: 1,368 Likes: 5 |
Customer has one remote user on their SL2100 using an IP phone several hours away. The employee is no longer with the company. They say the phone, computer, etc. are being returned, but I would like to remove any remote phone access to the system.
I've changed the mac address in 15-05-02 to zeros.
Also changed 15-05-26, Terminal Type, to 'Not Set'.
Removed UC Server User setting in 20-59.
Anything else I should do to turn off access?
Thanks!
Jim
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Joined: Mar 2014
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It may be too late for this, but I would log in with WebPro and perform the IP release command. That releases the MAC address. Then I'd delete the extension number.
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Joined: Apr 2005
Posts: 2,491 Likes: 1
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Joined: Apr 2005
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I'm sure you already know but want to confirm the phone had been disconnect before making the changes, this includes deleting the IP address? If not it just re-populates all settings.
We get old too soon, smart too late
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Joined: Oct 2006
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Thanks guys. Got it done and phone is on it's way back.
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