UX5000 Wait time before Ext VM picks up

Print Thread

Rate Thread

UX5000 Wait time before Ext VM picks up #627767 02/27/19 11:09 AM
Joined: Feb 2019 Posts: 3 CINCINNATI QCT2019 OP Member
OP QCT2019 Member Joined: Feb 2019 Posts: 3 CINCINNATI	Is there a setting in the UX5000 to determine wait time before a call goes to VM at an extension? Our auto attendant sends calls properly, but we get about three rings before VM picks up at an extension. TIA

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: UX5000 Wait time before Ext VM picks up QCT2019 #627771 02/27/19 12:38 PM
Joined: Sep 2004 Posts: 4,173 Likes: 2 Chicago area, Illinois Coral Tech Member
Coral Tech Member Joined: Sep 2004 Posts: 4,173 Likes: 2 Chicago area, Illinois	24-02 Coral Tech www.pantelonline.com

Re: UX5000 Wait time before Ext VM picks up QCT2019 #627772 02/27/19 12:43 PM
Joined: Dec 2007 Posts: 6,785 Likes: 14 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,785 Likes: 14 Canby, Oregon	Yes. HOWEVER, you need the manual and a knowledge of how the system is setup before changing anything. UX5000 The problem is one setting could inadvertently effect another. The system does not play nice with programming through the phone and you need to use either PcPro or WebPro. The UX5000 got it's database structure (and quirks) from the Aspire series, which got it's database structure (and quirks) from the I-series. A Nitsuko engineer stated that some of the issues from one Series carried on into the next Series.... Also that just because the Manual states something as a fact. DON'T BELIEVE IT. You really need a technician on-site (or remote) who has a deep understanding of the nuances of the system. NEC UX5000 âž¡ Nitsuko Aspire âž¡ Nitsuko i-Series âž¡ Nitsuko-TIE âž¡ TIE Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience. "Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Re: UX5000 Wait time before Ext VM picks up Coral Tech #627773 02/27/19 12:45 PM
Joined: Dec 2007 Posts: 6,785 Likes: 14 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,785 Likes: 14 Canby, Oregon	Originally Posted by Coral Tech 24-02 Pages 451-452 and possible related programming. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience. "Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by ttech

Hop To

Link Copied to Clipboard

atcomsystems.ca/forum Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems UX5000 Wait time before Ext VM picks up