|
|
|
|
Joined: Nov 2018
Posts: 1
Member
|
OP
Member
Joined: Nov 2018
Posts: 1 |
Hello!
I have 12 SMT-i6021 wireless phones. After connecting them to the wireless network, the phones display the message that there is an IP conflict and provides a MAC address. The MAC address it says it is conflicting with is actually the LAN Port of the phone itself. The LAN port is not even in use nor does it have any static IP information on it.
Has anyone seen or ran into this issue before? I verified the DHCP server is not seeing any IP conflicts.
I am totally at a loss here, none of this makes in sense. I wish there was a way to disable the LAN NIC on the phone, but I cannot locate any settings.
Any advise or insight would be greatly appreciated!
Thank you!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Even though the lan is disconnected, does it have an ip address?
It sounds like settings corruption.
What version software are the phones?
Are you connecting to os7000 or scm?
Have you tried defaulting and reconfiguring a phone?
|
|
|
|
|
Joined: Jan 2005
Posts: 340
Member
|
|
Member
Joined: Jan 2005
Posts: 340 |
I have had this happen to me twice. Both times for me was going through Meraki access points and/or a Meraki router.
The IT guy had to setup some sort of MAC Address table/reservations in the router. That took care of it for me. Ill try to reach out to the IT guy that helped me with this and let you know exactly what he did.
|
|
|
|
Forums84
Topics94,161
Posts638,205
Members49,735
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (nortelvoip),
35
guests, and
23
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
