Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#624581 10/23/18 11:53 AM
Joined: Apr 2016
Posts: 12
skippy3 Offline OP
Member
OP Offline
Member
Joined: Apr 2016
Posts: 12

Customer has a CIX100 with 2 mipu 16's. 31 IP5022-SD phones. Intermittently (of course) random phones loose power then after a few seconds they reboot and work fine. When the phones go dead there are no lights on the phone or in the display. Customer replaced his poe switches which were old and problem still occurring. I can't imagine it's a CIX problem?? Any tips, tricks or suggestions are welcome. Need to point the customer in a direction where this stops happening.

Dave

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
Check the PoE power allocation in the switch and the maximum power watts it can supply as I had an issue once where it was configured for 30w per port and only needed 15w or less per port to run a phone.

The other thing to check is that there are no IP conflicts with the IP addresses of the MIPU cards as this will cause the handsets to drop and then re-connect again.


Regards
Carl

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,119
Posts638,001
Members49,726
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
205,805 Shoretel
183,676 CTX100 install
183,230 1a2 system
Newest Members
Jackie22, Griffin, Paso Telecom, goalieonyxvs, kb8doa
49,726 Registered Users
Top Posters(30 Days)
Toner 11
Yoda 6
OBT 4
Who's Online Now
0 members (), 74 guests, and 28 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5