Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2018
Posts: 11
OP Offline
Joined: Feb 2018
Posts: 11
Just had to replace a dead ACS R6 Processor, restored the program from the card and everything seemed fine ....except for one small problem: the line 1 red LED is flashing very slowly on all phones,
if you press line one you get DT and line 2 now flashes, if you pick up the handset you pick up line 2 and line one is still flashing.
Ive been installing and programming these phone for more than 20 years and have never seen this before (or if I did I don't remember it)...
Any ideas out there?

Thanks, Jim

Avaya IP Office Service in Canada
VoIP Demo

Avaya IP Office Service in Canada

Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.

Joined: Jul 2001
Posts: 3,330
Likes: 8
Moderator-Avaya-Lucent, Antique Tele
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330
Likes: 8
We do have an Avaya forum, which would give this more visibility.

Since you have a backup on the card, do a factory default and test the lines again. If they function properly, your back up is corrupted and you should reprogram from scratch.

If they show the same behavior once the hardware is defaulted, the hardware is bad and you need to replace it

I can recall one site that we restored from the card, it acted funky, was able to connect the old GUI remote programming software, and found phones with 2 line 1 buttons assigned. When you hit the extra line 1 button you would cause the system to reboot.

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
205,814 Shoretel
183,685 CTX100 install
183,232 1a2 system
Newest Members
Jackie22, Griffin, Paso Telecom, goalieonyxvs, kb8doa
49,726 Registered Users
Top Posters(30 Days)
Toner 11
Yoda 6
tim10 4
Who's Online Now
2 members (Memphisribs, teldata1), 29 guests, and 35 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5