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Joined: Jun 2018
Posts: 1
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Joined: Jun 2018
Posts: 1

We have a Vertical SBX IP 320 system. Somehow all of our voicemail programming got wiped (No greetings, passwords, messages)

I have found out how to get greetings and passwords set up, but attempts to transfer calls directly to someones voicemail ring back immediately. Is there a setting that allows calls to be transferred directly to someones voicemail? VM is enabled in the settings

Thank you

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Joined: Jan 2008
Posts: 3,821
Retired Moderator
Retired Moderator
Joined: Jan 2008
Posts: 3,821
Can't transfer to an extension forwarded to VM that has not recorded a personal greeting for their box. It will recall.

Last edited by Derrick; 06/11/18 11:52 PM.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, MnDave, nfcphoneman 

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