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Joined: Mar 2018
Posts: 7
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OP
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Joined: Mar 2018
Posts: 7 |
Hello everyone. I have a user who has left the company and we do not have his password for voicemail. The system is a officeserv 7200 and I am having trouble finding a
way to reset the voicemail password without losing the existing voice mail. Could someone point me to the right MMC or documentation on how to go about this.
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Joined: Sep 2001
Posts: 2,314 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,314 Likes: 7 |
You can go in through the voicemail admin mailbox and easily reset the password for an individual mailbox.
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Joined: Mar 2018
Posts: 7
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OP
Member
Joined: Mar 2018
Posts: 7 |
Apologies I know little to nothing about this system. If I am using the device manager I see under section 8.1.11 (VMAA -> Mailbox) there is a subscriber password there but changing it seems to have no effect.
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Joined: Mar 2018
Posts: 7
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OP
Member
Joined: Mar 2018
Posts: 7 |
Never mind I just found it. 8.1.8 (extension) is where it needs to be changed. Thanks for your time I appreciate it.
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