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Joined: Aug 2012
Posts: 57
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OP
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Joined: Aug 2012
Posts: 57 |
Any Polycom experts out there that have experience with re-flashing the BOOTROM and associated SIP files on an IP6000?? I have a client's Polycom IP6000 that has gone down AGAIN displaying "Missing application". I am not able to boot it onto our network (DHCP) and although I CAN assign it a static IP thru the front panel buttons, it does not become available on our network either. Cant' ping it, nor 'web' into it. Is this unit toast?? I have NOT been able to get a repair order started with Polycom. They are VERY difficult to deal with. I would be MORE than happy to pay someone to repair the software in this unit if I could only find someone who knew how to do it. Any ideas?
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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
Posts: 1,014 |
You can try Callisto Communications in St. Louis. Steve Brodbeck 636-812-3602
John 807
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