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Joined: Oct 2011
Posts: 74
OP Offline
Joined: Oct 2011
Posts: 74
Hi all. we have a sip trunk and want line buttons instead of PARK CALL.
sip trunk have 5 channels & ILG-OLG1. I had ILG-OLG 2-3, and 2 new DID with GCO 2-3. in sip trunk, i assign ILG-OLG 2-3, with one SipTrunk channel each. i program the DID , dial digit to ext 221. not working, button 2-3 on the phone not ringing. the inbound calls direct to the new DID, goes the the main voice mail.

the main office sip trunk number goes to VM.
any clue?

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Joined: Jun 2005
Posts: 2,675
Likes: 5
Joined: Jun 2005
Posts: 2,675
Likes: 5
Is there a reason you created multiple ILG and OLG for one SIP trunk? You should be able to use your GCO keys while still only using a single ILG and OLG for the SIP trunks. I would suggest only using 1 ILG/OLG for the SIP trunk. Use the GCO index to separate the channels.

Moderated by  Carlos#1, phonemeister 

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