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Joined: Dec 2016
Posts: 2
Member
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OP
Member
Joined: Dec 2016
Posts: 2 |
I am on Avaya SA 2.1.11 to manage this system. There is a conference call number which prompts for a 4 digit PIN before allowing access. Management requested changing this PIN. I found this out by looking in the system:
The extension is configured as hunt-group 1. The Group Type is DDC. It has 16 members in the group, all of which are station-users.
If I dial the extension for each member, I receive the same prompt for a PIN as I do when dialing the hunt-group extension.
I don't see any option in under the station-user extension or hunt-group to change this PIN. There is a "Security Code" field but changing it doesn't change the PIN. Where else can I look?
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Joined: May 2004
Posts: 1,651 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,651 Likes: 4 |
What type of Avaya system do you have?
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Joined: Dec 2016
Posts: 2
Member
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OP
Member
Joined: Dec 2016
Posts: 2 |
It is G3 Version: V12 (Definity G3 CSI)
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Joined: May 2004
Posts: 1,651 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,651 Likes: 4 |
Sounds like a meet-me conf pin. Vector directory number (meet me conf parameters) .
Will need to find the Vector that is for the Conf bridge, and change that password on page 2 of Meet-me Conference VDN parameters. In the “Conference Access Code” field, assign a six digit access code for the Meet-me Conference
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Joined: May 2002
Posts: 4,291 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,291 Likes: 6 |
Matt, I could be wrong, but don't you need a higher level of access them craft?
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Joined: May 2002
Posts: 4,291 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,291 Likes: 6 |
I believe we had to call Tech Support to get that done.
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