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#60575 09/24/08 09:31 AM
Joined: Jul 2007
Posts: 20
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When I go off hook on my polycom I am not able to dial an internal extension. When I go off hook then on then off and then on I get a stuttering dial tone and then I am able to dial an internal extension. What is causing this?
Thank you.

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#60576 09/25/08 08:45 AM
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Sounds like the port is set as a house phone to grab an outside trunk. Look under the station and see and if it is what is being sent. Going on off on hook is doing a hookflash and is getting you internal dialtone.

#60577 09/26/08 10:03 AM
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If you wish to keep it that way so that you don't have to dial 8 before dialing an outside number, you can simply dial * (which cancels the hosue pho9ne feature) to get intercom dialtone.


Ain't technology wonderful? Nothing like being on the bleeding edge. smile

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