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Joined: Dec 2015
Posts: 38
Member
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OP
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Joined: Dec 2015
Posts: 38 |
Option 6 in box 999 will say: "Sorry, I am unable to do that at this time" This occurred at a customer who has some power outage issues and time can only be reset with Stratagy VM Manager. I have since found two other LVMUs with that same issue. Is there an option in Stratagy system Parameters that would fix this and give the Admin box 999 the ability to set time?
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Joined: Dec 2015
Posts: 38
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OP
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Joined: Dec 2015
Posts: 38 |
ksu_time option in Stratagy VM Manager is defined as working only with older products IVP8, Flash and so on. It has the # at the left and is disabled. Does anybody know how the LVMU gets its time from the KSU? That is not working here.
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Joined: Dec 2015
Posts: 38
Member
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OP
Member
Joined: Dec 2015
Posts: 38 |
Alrighty then... LVMU dose not ever work in admin box 999 option 6. Okay, but why won't it get time from the KSU? All other integration is working well. Display shows message/saved messages. It knows what box to access from any given extension. But the LVMU will not access the KSU for time & date on two separate systems. What am I doing wrong???
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
This option applies to the DK only. Since the LVMU cannot work on a DK, this option doesn't do anything. Try backing up the database then default the LVMU using the jumper on the board. Upload the database after that. But there might be a chance that the database may be corrupt and you will be forced to start from scratch.
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