Business Phone Systems

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#605003 10/24/16 03:20 PM
Joined: Sep 2015
Posts: 7
OP Offline
Joined: Sep 2015
Posts: 7
I'm getting:

--- Start Exception Stack ---
System.NullReferenceException: Object reference not set to an instance of an object.
at prairieFyre.Routing.Mitel.MitelBaseDevice.ProcessMiTAIEvent(BaseCallControlEvent callControlEvent)
--- End Exception Stack ---

in my RoutingInboundService.log for every one of my phone calls. Not sure where to start to fix the problem? Could someone give me some background?


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Joined: Feb 2006
Posts: 1,716
Joined: Feb 2006
Posts: 1,716
Check your ACD settings and make sure you don't have a corrupt module in PrairieFyre. You may need a fresh install of PrairieFyre.


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