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#60367 08/27/08 07:21 AM
Joined: Jul 2008
Posts: 97
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Posts: 97
So I installed my CT gateway on a windows 2000 server at my main location.
I created the connection to my 5600 and it works just fine. Shows connected.

Then I tried to add connections for my 2 branch offices which are connected via VPNs to this location. But I can't get either of the remote locations to connect. Passwords are correct and all the settings match my main location.

The error messages I am getting are:

Code
08/27/2008 13:46:31.749 OnConnectionStatus:  Status Msg Rcvd:  TYPE(Communication Socket) STATE(Connection Failure; Thread Terminated) ERR(0)
08/27/2008 13:46:31.749 OnConnectionStatus: *** DEBUG BUILD ***: Causing reconnect delay to primary for 30000 ms
08/27/2008 13:47:01.765 Creating Client Socket Connection, IP(192.168.166.220) Port(4000)
08/27/2008 13:47:01.765 OnConnectionStatus:  Status Msg Rcvd:  TYPE(Communication Socket) STATE(Initializing) ERR(0)
08/27/2008 13:47:01.812 OnConnectionStatus:  Status Msg Rcvd:  TYPE(Communication Socket) STATE(Connected) ERR(0)
08/27/2008 13:47:01.859 OnConnectionStatus:  Status Msg Rcvd:  TYPE(Communication Socket) STATE(Connection Failure) ERR(0)
08/27/2008 13:47:02.453 Number of Enqueued GUI msgs = 1
08/27/2008 13:47:02.453 Processing 1 Enqueued GUI msgs.
08/27/2008 13:47:02.453 OAI Message Sent: 
08/27/2008 13:47:02.453 Number of Enqueued GUI msgs remaining after processing = 0  
Anyone got any ideas?
This is my first CT Gateway install. It seams easy enough.

Everything works between the systems now.
I can ping the other IP's, even telnet to the port and it connects just fine. Not sure what else I can do to debug the problem.

Thanks,

Jeff

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Joined: Sep 2005
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Are you sure you have OAI licensed and enabled on those other nodes?

Joined: Jul 2008
Posts: 97
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Yikes...

Yes I had it enabled but I forgot all about licensing.

Thanks..
Sometimes it's the most obvious that you forget about.


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