|
|
|
|
Joined: Jul 2007
Posts: 7
Member
|
|
Member
Joined: Jul 2007
Posts: 7 |
Wondering if anyone has any input on why an extension would not forward to the voicemail port? I have the extension set up correctly and the Voice Processor sees the extension, however when I dial the extension it just rings and rings, and this happens on all the extensions on this card. Is there a setting somewhere on the card that prevents the extension from going to VM?
Thanks for reading and thanks even more for the input!!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
|
|
RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Their all on the same station card? if so can you swap the card with another one and see if the problem follows the card?
If it follows the card look at the J1 jumper see if it's on int or ext..that's the only jumper I know of on the DKSC 16 and the 16 plus.
|
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
What system and what software version do you have?
My guess is you havn't set up a forwarding path and or you havn't enabled the System Forwarding flag (354).
Rhett
|
|
|
|
Forums84
Topics94,463
Posts639,676
Members49,825
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
28
guests, and
25
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
