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#602462 07/20/16 04:21 PM
Joined: Jul 2016
Posts: 13
NB1 Offline OP
OP Offline
Joined: Jul 2016
Posts: 13
Hi Folks

I have a Samsung 7100 system that is set to go to a mailbox at lunch time (which it does) and the caller hears the message but the mailbox is set to announce only.

The problem is if the caller presses any digit during the message they get transferred to the group 500. Is there any way I can stop this from happening.


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Joined: Mar 2007
Posts: 91
Likes: 1
Joined: Mar 2007
Posts: 91
Likes: 1
In the Mailbox block and Extension block, in the Call Director have OPERATOR goto BYE block Goodbye

Moderated by  nameless, pvj 

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