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Joined: Apr 2016
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Hello

First, I want to say thanks for the help I got from this forum. I never used IPK before and I managed to figure out how it works from this place, the info found here was very helpful.

I had to reconfigure the extension ringing, that did take a while to understand how it flows as the NEC system is very complicated, I thought that without training I would not be able to do it.

here is the issue:
We have 4 virtual 201,202,203,204. They are setup on most of the phones in section 15-07 as function keys #7 and #8 as shown on this image

[Linked Image from s22.postimg.org]
https://postimg.org/image/58yna01yl/

Now I am trying to update some extensions with the virtual extensions, example 201 but when I hit apply button I get this message: There were errors when trying to apply the changes
none of 201-204 worked.

[Linked Image from s22.postimg.org]
https://postimg.org/image/syo2yp0bx/

If I create new virtual extension 205, I am able to save it.

How can I find out why it doesn't want to save?

Note: saving works in other sections, I am using internet explorer browser

Last edited by nuclearcore; 04/01/16 12:31 PM.
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Check the other keys on that phone for an appearance.

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Originally Posted by Coral Tech
Check the other keys on that phone for an appearance.

I have tried other extensions they all give this error when I tried to set VE 201-204
Tried other function keys, same result

Joined: Apr 2016
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Originally Posted by Coral Tech
Check the other keys on that phone for an appearance.

ok figured it out, it was in next page of function keys. thank you.


Moderated by  ttech 

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