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Joined: Mar 2004
Posts: 880 Likes: 1
Member
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OP
Member
Joined: Mar 2004
Posts: 880 Likes: 1 |
An XTS customer discovered they cannot dial any number that starts with 618-501-xxxx.
If they bypass LCR (using feature code 88+3-digit CO number) they can dial the number ok, so its not the service provider.
THe problem seems to be just the 618 area code with 501 office code combination, I tried other area codes and the office number 501 works ok.
I looked at LCR tables and seems area code 618 is setup same as all others. Any idea what I need to look for?
Thanks
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Is this 1 plus dialing? What happens when they dial this combination? Reorder tone or a busy or recording?
You might try putting this combo in the six digit office code table.
Last edited by Derrick; 07/28/14 10:21 AM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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