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Joined: Sep 2005
Posts: 38
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OP
Member
Joined: Sep 2005
Posts: 38 |
I have a Partner acs R4.0 been installed for 8 years. 2-slot
carrier, 206 card in slot 2. I'm at sta.10, another person makes
a call on line 1 from another phone, then sta 10 grabs line 4,
light is green no sound until it times out with ROH tone. I pick
up the line and hang up. Customer says sometimes they can't hang
up the line and all the lines will get hung up. I did a system
reset, then a system default, no luck. Customer says someone else needs to be on a call to start this sequence and they can't
hang up the lines until that call is terminated. Any ideas?
Thanks
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.
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Joined: Feb 2005
Posts: 12,335 Likes: 3
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Member
Joined: Feb 2005
Posts: 12,335 Likes: 3 |
Try swapping another phone for x10. (I'm assuming that x10 is the only one that goes off hook by itself.)
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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