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Joined: Feb 2010
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Hello all, Recently swapped out my 408 GS/LS card for one with ID. For some reason, all calls on all lines are showing "No Caller ID" regardless of how long I let it ring. Click for photo. I get my phone lines through an array of ATA's connected to my Asterisk box. One two-port Cisco 186, and one two-port Linksys. Caller ID works normally on all of them if I plug in a single line phone or my Partner system. I did a board renumber when I first installed the card as always, and all of the ports work fine with no trouble. I tried going into: System Program > Lines/Trunks > More > GS/LS-ID Delay It doesn't let me select any line buttons or do anything at this screen. Any suggestions? Thanks in advance, Scott
The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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Joined: Jul 2001
Posts: 3,330 Likes: 8
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330 Likes: 8 |
From the Merlin Legend Pocket Reference:
Release 7.0 software also supports the Caller ID capability of
the 408 GS/LS-ID-MLX module. Although previously orderable,
the Caller ID capability of this module could not be used until
Release 7.0 software became available.
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Joined: Feb 2010
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Joined: Feb 2010
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Looks like I need a software upgrade!
Thanks TTT!
The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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Joined: Feb 2010
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Does anyone have an upgrade card they are willing to let me borrow?
The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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Joined: Dec 2005
Posts: 9,138 Likes: 5
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,138 Likes: 5 |
Hey Scott, Swapping out the processor for one that is already R7 V14.2 would be the way to go. Cost-wise, they are not very expensive on the secondary market and probably cost even less on eBay. 
I Love FEATURE 00
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Joined: Feb 2010
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It's a shame...I'm so close... Legend 6.1 V11.2.
The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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Joined: Feb 2010
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The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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Joined: May 2011
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As long as you are swapping processors you should consider a Magix processor. Same price for the most part on the used market. The Magix processor fits into the same clam shell your Legend processor is in. What is the card inventory in your existing system?
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Joined: Dec 2005
Posts: 9,138 Likes: 5
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,138 Likes: 5 |
I think that processor would work. Jack does bring up a good point in that if a Magix processor, (an R4 is my preference) is being sold for the same price as the Legend, it would be worth considering. If you want to connect some Classic Merlin sets, stay with a Legend processor.
I Love FEATURE 00
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Joined: Feb 2010
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The issue with Magix processor is I'm using ATL phones. Not willing to lose those phones for caller ID alone.
The Concipio Group | Technology and Business Savvy Brought Together | www.concipiogroup.com | (855) 475-6888
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