|
|
|
|
Joined: Jan 2011
Posts: 116
Member
|
OP
Member
Joined: Jan 2011
Posts: 116 |
We have a speed dial of 5 in the pbx and rings a cell phone of whoever is on call and we have never had any issues.
Last night we got a complaint that someone was pressing 5 but after about 6 rings it went back to our AA so they got stuck in a loop over and over.
We have 5 going to cell xxx-xxxx
If I put my cell or someone else cell it works fine.
What’s weird is all of our phones vm answer at 6 rings. If called not through the system
I thought it might be time issue but that can’t be it. I programmed speed dial 5 to ring to a phone that doesn’t have VM and it sat and rang for about 20 rings or more.
If we just dial 5 from our phones in the office it rings his phone 6 times and does go to his VM
If we dial our main # to our office and press 5 in the AA it rings his phone 6 times and then sends the call back to our AA
im lost :-)
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2011
Posts: 116
Member
|
|
OP
Member
Joined: Jan 2011
Posts: 116 |
Disregard It was just a call reroute timeer in the COS of the PRI.
Wierd not sure why it never recalled when I send speed dial 5 to a copper line off the pbx.
anyways it working :-)
|
|
|
|
Forums84
Topics94,121
Posts638,012
Members49,726
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
32
guests, and
29
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
