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#570162 04/14/14 10:34 AM
Joined: Jan 2009
Posts: 38
OP Offline
Joined: Jan 2009
Posts: 38
OS 7400,Does anyone know of a way to create a wrap up timer for individual extensions, where after a call ends, no incoming calls will ring to that extension for 3 minutes, but would go directly to voicemail. I tried using UCD groups, but this caused a bunch of other problems.

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palopaeus #570176 04/14/14 01:47 PM
Joined: Jun 2005
Posts: 574
Joined: Jun 2005
Posts: 574
don't believe there is a way unless you put dnd on for 3 mins
wrap ups are used for ucds groups

Moderated by  nameless, pvj 

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