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Joined: Aug 2006
Posts: 287
Member
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OP
Member
Joined: Aug 2006
Posts: 287 |
In the past 3 weeks ive had 3 ip 500 v1 cabs fail. System works fine (other than not being able to connect via manager) then after a power cycle the unit fails to come back on.
Had a quick look at the psu and cannot see any blown caps.
Has anybody had the same issue and has found a fix
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Avaya IP Office Service in Canada
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Joined: May 2002
Posts: 4,291 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,291 Likes: 6 |
Have a bunch of V1 out there never had a problem like that.
Do you have them grounded?
are they on a UPS?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Same as ^^ Ken here, out of all the V1 and V2 we have in service we have only ran into (1) bad power supply and that was after the building took a direct lighting hit.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,330 Likes: 8
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330 Likes: 8 |
Hate to say that we've had several V1's that came up with dead power supplies. It's a faster recovery for the customer to swap the power supply from a working refurb V1 then it is to take the refurb V1 cabinet, load the correct level of firmware, and reload the configuration (if you have it).
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