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Joined: Jan 2009
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Joined: Jan 2009
Posts: 839 Likes: 1 |
I have a customer who currently has a Partner ACS and is looking for an upgrade. I am going to quote an IPO but am torn as to whether I should setup for Partner mode or IPO mode. They have 8 lines, 11 stations, and will need voicemail. Open to thoughts and suggestions on which way to go.
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Joined: May 2002
Posts: 4,291 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,291 Likes: 6 |
Partner mode will work fine, but it would go to esscential.
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Joined: Jan 2009
Posts: 839 Likes: 1
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I mistyped....they have 3 lines, not 8. A 4th CO port will be used for a PagePac 6 Plus talkback paging system.
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Joined: Jul 2001
Posts: 3,330 Likes: 8
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,330 Likes: 8 |
I would only go Standard IPO mode, with essential license and embedded voicemail.
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Joined: Jan 2009
Posts: 839 Likes: 1
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Joined: Jan 2009
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Thanks for the input guys! I am leaning towards Standard mode as well.
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Joined: Oct 2002
Posts: 435
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Joined: Oct 2002
Posts: 435 |
The partner mode is cheaper and is what they are use to and has easy to use features like night mode without setting up complicated call routes. Partner mode is designed to be "set it and forget it" For a small office it is ideal, easy to use, and easy to program later without any books thanks to an easy to scroll thru TUI. Unless the customer needs queing or some funky set up, the Partner will most likely handle it. Again, the license cost, programming cost, etc... push the essentials much higher price wise.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I would only go Standard IPO mode, with essential license and embedded voicemail. Ditto ^^ I have my opinion about how Avaya could improve the standard (Partner) mode of IPO to emulate the ole Partner systems, but that's another story for another day. As for now we stay away from "Partner/Basic" mode as much as possible. Good Luck.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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