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Joined: Nov 2013
Posts: 3
Member
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OP
Member
Joined: Nov 2013
Posts: 3 |
System is MBX IP, VMIB in slot 4. Users trying to retrieve voice mail receive "No channel" when dialing. Lights on board "go round and round" counter-clockwise. I just inherited this system, don't know much about its history. (Age, update history, maintenance if any has ever been done) Is the board bad, maybe hard-drive need replacing?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Nope, board isn't bad, doesn't have a hard drive. The system has lost it in configuration. Try a board reset, and if that doesn't work reset the whole system. If that still doesn't work you will need some more extensive tech support.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Certification is required to sell the MBX. It isn't a "pick up the book and install it" type of system.
- Dave S. -
You can never appease your ideologue opponents.
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