|
|
|
|
Joined: Apr 2009
Posts: 80
Member
|
|
Member
Joined: Apr 2009
Posts: 80 |
I up graded a ECS from 2.x to a 10.x . I had set up a fax hunt group with a DNIS number pointed to it before the upgrade. It seem to work like it should, hunting and a busy when both were in uses. Than I set up a second after the up grade, and now it is ringing on phones and not getting a busy. Did I miss something in the new revision that was not in the old!!!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2006
Posts: 1,802 Likes: 11
Moderator-Iwatsu
|
|
Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,802 Likes: 11 |
Versions 9 and up have multiple "NIGHT" settings that activate depending on the type of phone your attendant uses. Check your DNIS programming to be sure your hunt group shows up in all of them, otherwise incoming calls will ring default stations.
Last edited by JBean3329; 07/30/13 06:51 PM.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
|
|
|
|
|
Joined: Apr 2009
Posts: 80
Member
|
|
Member
Joined: Apr 2009
Posts: 80 |
If I have 2 single stations in the hunt group, and type is set to terminal with no UCD overflow. I should get a busy. Right?
|
|
|
|
|
Joined: Aug 2006
Posts: 1,802 Likes: 11
Moderator-Iwatsu
|
|
Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,802 Likes: 11 |
No- it will ring in until one of the stations become available. Most fax machines will only wait 6 to 8 rings before hanging up and trying later, and most faxes only last a minute or less. Are you having problems receiving faxes?
What other phones are ringing? Is there some sort of programming on each of the individual T1/PRI trunks?
Last edited by JBean3329; 07/31/13 09:07 PM.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
|
|
|
|
Forums84
Topics94,402
Posts639,369
Members49,808
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Touch Tone Tommy),
273
guests, and
240
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
