Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2013
Posts: 1
tgp Offline OP
OP Offline
Joined: Jul 2013
Posts: 1
Hi Everyone,

We are having a really strange issue with our system. We have an Inter-Tel Axxess with 10 POTS lines coming into it. Approximately one out of ten calls into our building will get a fax/modem tone. You can hear a slight click when the system picks up and then the fax tone. Occasionally you can hear our greeting playing in the background as well as the fax sound. There is an external 56K modem hooked up for remote access but it is disconnected now. Any ideas? Troubleshooting this is driving me crazy!

Thank you

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2004
Posts: 9,150
Likes: 15
Joined: Aug 2004
Posts: 9,150
Likes: 15
Have your phone tech check the integrity of your CO lines...sounds like you have a cross with a co and a fax/modem line.

[Linked Image]

Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
205,723 Shoretel
183,566 CTX100 install
183,115 1a2 system
Newest Members
Jackie22, Griffin, Paso Telecom, goalieonyxvs, kb8doa
49,726 Registered Users
Top Posters(30 Days)
Toner 15
tim10 5
Who's Online Now
2 members (Toner, Touch Tone Tommy), 126 guests, and 42 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5