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Joined: Jan 2011
Posts: 116
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OP
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Joined: Jan 2011
Posts: 116 |
200ML with a MEM VM card. Property wants front desk to ring then go to the AA after 4 rings. This is easy and we do it all of the time if we use a console but this site doesn't. They have a Day service ringing to a analog Ext 426 that is on multiple phones. I tried to call foward 426 to VM 770 on a now answer but that doesn't work obviously. Anybody have any other ideas on how to get this to work. IF they were using the console I could use the attendant call foward option in the COS but not a option here.
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Joined: Jul 2003
Posts: 1,132
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Joined: Jul 2003
Posts: 1,132 |
Call forwarding should work
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Joined: Jan 2011
Posts: 116
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OP
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Joined: Jan 2011
Posts: 116 |
I tried call fowarding 426 to the VM hunt group 770 but that doesn't work.
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Joined: Jul 2003
Posts: 1,132
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Joined: Jul 2003
Posts: 1,132 |
How did you try it? Do you have split call forwarding set?
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
426 would have to be programmed as a 'real port' in form 9, in order to be forwarded.
Also, make sure there is no mailbox 426, so the MEM will answer with the Auto Attendant greeting.
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Joined: Jan 2011
Posts: 116
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OP
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Joined: Jan 2011
Posts: 116 |
thanks guys. I swear I am loosing it. I thought I already verifed their was no mailbox for 426 but their was.
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Joined: Oct 2004
Posts: 1,057
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