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Joined: Sep 2012
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We have 4 lines, and recently they stopped rolling over to other lines when someone calls the main line.
Any idea what to look for in the Session Manager? I'm very familiar w/ the Voice Processor programming, but not the System. Thanks.
[Inter-Tel Axxess 8.200 w/ 8.203 Voice Processor]
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Joined: Aug 2002
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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
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Dogs roll over.... phone lines hunt (sorry .. it's an old telco joke)
That is a phone company issue - call your provider.
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Joined: Sep 2012
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Just to be clear, it is not even possible to set up our system to handle the 4 lines?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Your system will handle the 4 lines, but like Upstateny stated, it's the provider that controls the hunt group.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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When I said 'handle' I meant handling the hunting.  Thanks
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