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Joined: May 2012
Posts: 32
Member
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Member
Joined: May 2012
Posts: 32 |
I did a downgrade on a OfficeServ system os7070 of 1.60ba 4.53s, but something happened, and now I'm missing the "General" tab. But is not the worst, the car does not work Auto Attendant. I tried everything, but I can not make it work.
The call comes in to the PBX, this drift to the Auto Attendant but this does not play any sound. I tried to install the language prompts again, did not work.
Anyone have any ideas?
Thanks.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
1st question - Why did you downgrade?
2nd question - Does the vm work in default?
3rd question - what db did you restore? the 1.60 (I presume you
mean 4.60b) or a previous 4.53c?
4th question - how did you do the VM db restore via DM or web
interface?
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Joined: May 2012
Posts: 32
Member
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Member
Joined: May 2012
Posts: 32 |
Nameless, I answer the questions:
1 - I did the downgrade, because I could not do the walk 4.60b DID routing in any way.
2 - default does not work.
3 - you're right, I did the downgrade of the 4.53c 4.60ba.
4 - I tried to restore db in DM and web management, but does not work.
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Joined: May 2012
Posts: 32
Member
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Member
Joined: May 2012
Posts: 32 |
Finally works, after I clear the memory and return to default the OS of os7070 and charge all over again.
thanks for your help
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I'm interested in your DID routing issue under 4.60b.
Can you send me details on it?
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