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#532124 08/08/12 01:59 PM
Joined: May 2007
Posts: 426
bditech Offline OP
OP Offline
Joined: May 2007
Posts: 426
I have a Merlin ledgen with corporate key voice voice mail system. One of the ext. 34 when i call it from outside using AA will go to mail box after the 3 rings which we have it set to when dial ext. 34 will go to mail box after 3 rings which it should. But when they call the private number it will say please wait and I will transfer you to the operator after 3 rings. Cant figure out where the problem might be.I checked the voice mail settings and they are ok. Thanks

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bditech #532145 08/08/12 05:27 PM
Joined: Jun 2005
Posts: 83
Joined: Jun 2005
Posts: 83
you need to assign the prinipal user for the private number.

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