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Joined: Nov 2011
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We have a customer that uses all Partner Systems except for 1 location. That one is a Vertical system and the installer of it is no longer available. Anyway no one can work on the in skin voice mail system because of the password that is on it. Any suggestions??
Thanks in Advance.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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Which password? The phone admin password or the hyperterm sign on password?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Where in NE Pa are You located? Our office works on Comdial...
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Nov 2011
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@Derrick...this would be the phone system pw.
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Joined: Jan 2008
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Retired Moderator
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The only way to change the phone admin password. and by that I mean the one that changes greetings etc is to log on to the voice mail with hyperterm which has its own password, and reset the admin password form there. If that was changed as well, I don't believe you will be able to default the vm and reset the password .
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2011
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What vertical vm uses hyperterminal? lol.
What system is this for.
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Joined: Aug 2004
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Admin
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Admin
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Originally posted by dtcd21:
What vertical vm uses hyperterminal? lol.
What system is this for. Vodavi.
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Joined: Jul 2011
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ah that explains it...wrong forum then eh'
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Kinda fuzzy area..Vodavi and Comdial no longer exist and are now Vertical products.
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Originally posted by sjs1717:
@Derrick...this would be the phone system pw. Maybe I missed something, but at first, the OP requested PW information for the voice mail, but then later expressed the need for the phone system's PW. Either way, this forum doesn't allow us to provide such information in public, so I suppose that this is a moot point.
Ed Vaughn, MBSWWYPBX
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