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Joined: Dec 2008
Posts: 83
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Joined: Dec 2008
Posts: 83 |
Greetings Folks,
I recently installed my 3rd SBX system so I am still coming up to speed on a few things.
One question that was just posed to me on this install is whether or not you can extend the amount of time for recording your personal greeting.
The end user in question leaves a detailed greeting and unfortunately there is not enough time for his recording. The SBX replaces a legacy Avaya Partner, so naturally I got the statement of the old systme use to let me do that.
Anyone know if I can increase the time and if so, where?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
That's done in program 181 or in System Timers.
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Joined: Dec 2008
Posts: 83
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Member
Joined: Dec 2008
Posts: 83 |
I am going out to the site again on Saturday, and I will give it a try then.
thanks for pointing me in a direction.
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Joined: Sep 2010
Posts: 38
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Joined: Sep 2010
Posts: 38 |
Dragonfly or Jwooten-
I am running into the same issue. In the Prog/Op manual it says "There is no time limit for recording a user greeting at a station." but I have a system that is cutting off the user greeting at exactly 15 seconds.
Am I missing something in PGM181?
Earl
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
You need to update the mailbox class of service, PGM238. Increase the greeting length.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
By default the greeting is 15 seconds, but as Larry said, you can change it in PGM 238
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Joined: Sep 2010
Posts: 38
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Joined: Sep 2010
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Earl
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