|
|
Joined: Sep 2004
Posts: 77
Member
|
Member
Joined: Sep 2004
Posts: 77 |
Hal is correct the network jacks on the 280IP are just for network connectivity. For the CTI (computer telephone integrationP) you are looking for you need Coral Navigator running on the IP switch you are signing in on. If you have that you can download a client that would allow you to dial out of your contact list. Short of that I don't know any other way.
|
|
|
|
Joined: Jul 2006
Posts: 728
Member
|
Member
Joined: Jul 2006
Posts: 728 |
Possibly if they had a Coral Link Adapter depending on the system, there could be a way of dialing from the desktop, but that would mean some sort of Third party application or custom application running on each desktop wanting this. Easier just to run the Coral Navigator honestly.
|
|
|
|
Joined: Dec 2005
Posts: 818
Member
|
Member
Joined: Dec 2005
Posts: 818 |
I agree, ask about getting Navigator. It does a lot more than contact dialing, so that may play into if the company wants to purchase or sell it to you. That is the best option though.
The "problem" is that this is not a simple connect the telephone to the PC issue. This involves going over the network from your PC back to the IP telephone. This is a reasonably complicated undertaking, hence the not so easy answer.
Steve
|
|
|
|
Joined: May 2009
Posts: 7
Member
|
Member
Joined: May 2009
Posts: 7 |
Hi every one,
Thank you so, much for all your replies. Knowing that there is a way is sure a relief. I'll see if we could make the purchase of the navigator or i'll take a look at that coral link adapter as an option as well.
The office space renting people didn't seem like they knew anything so, I may need additional assistance, but again, much thanks for now!
|
|
|
Forums84
Topics94,402
Posts639,362
Members49,808
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Coral Tech),
149
guests, and
29
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|