Winetech and Walterv, thank you one and all.
Before I could run and hide, we had a terrible lightning storm between 6 and 7:30 a.m. Heavy rain, real hot lightning.
8:14 a.m. the log came in.....this individual called....via cell phone....can't call out, trips ring on incoming.
Lightning had hit the telco cable, ruined the C O ports on the KSU, the CID unit is run parallel to the C O KSU ports therefore it went flaky, and the voice mail auto attendant went into night mode. The snap-in lightning units snapped onto the 66-block were shot, shorting out the incoming lines.
Just so happens I had taken another CTX out of service a couple of months ago. Called and acquired this used unit, swapped out the damaged one, got them basic service without CID or VM, and will be installing a new system this weekend. Travel time and all....done by 10 a.m.
BUT I do appreciate you guys offering help so quickly. If you ever need anything, let me know and I'll see what I can do for you.
