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Joined: Dec 2006
Posts: 93
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Member
Joined: Dec 2006
Posts: 93 |
We recently installed our first Adix VS with a 4 port vml card. For some reason calls are not forwarding to users vm box on a no answer condition. Each ext. is set for fixed forwarding on no answer to the vm hunt group after 12 sec. What else am I missing???
Thanks..
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Joined: Jun 2006
Posts: 1,624
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Member
Joined: Jun 2006
Posts: 1,624 |
Are Manual call forwards set to NA in 10.73 and Fixed call forwards to the VM access number in 10.78?
Also, make sure your delay ring timer (4.16) is at least 5 seconds lower than Call Forward No Answer (4.13).
Does the voicemail ever answer? Can you dial directly into it?
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
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Joined: Dec 2006
Posts: 93
Member
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Member
Joined: Dec 2006
Posts: 93 |
Manual call fwd. is set for all calls and fixed call fwd. is set to 710. You can dial the vm directly, I'll have to check what the delayed ring timer is set to.
Thanks!
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