|
|
|
|
Joined: Feb 2010
Posts: 39
Member
|
OP
Member
Joined: Feb 2010
Posts: 39 |
installed PRI. outgoing fine.
incoming caller hears nothing but phone or phones ring and caller is there?
PRI provider makes some changes and it works, but
incoming callers sometimes are getting RNA, rings in the callers ear(offsite)but yet nothing rings in the office. both DID's pointed to an extension and ones pointed to UCD's
Provider changed Adtran, same issue
Provider tells me they see the call but the phone system is sending a return message
Anyone have any help?
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2010
Posts: 39
Member
|
|
OP
Member
Joined: Feb 2010
Posts: 39 |
read my notes, found PRI is NI2. dont see anything in manual about protocol
read other posts here and it seems like pri has to be 5ess?
cant find any settings in programming to change/select it
Thanks
|
|
|
|
Forums84
Topics94,111
Posts637,974
Members49,726
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
65
guests, and
39
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
