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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
Posts: 1,173 |
Unflag on this requires the customer to press '00' to hear message caller ID, date.
Just want to verify this and that there is no a work around. In other words, is date play only available since CID shows on the display.
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Joined: Feb 2008
Posts: 326
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Joined: Feb 2008
Posts: 326 |
I dont understand, are you trying to just hear the caller ID and not the date?
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
Posts: 1,173 |
No the opposite. Date only.
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Joined: Feb 2008
Posts: 326
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Joined: Feb 2008
Posts: 326 |
I tried it here and even if I turn off Caller ID, the voicemail says "from: a public caller". I havent been able to see how else you can separate them
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
Posts: 1,173 |
That makes sense, but that is different. I guess what the customer is asking us to do isn't possible. Either you hear the caller ID and date (on a caller-ID enabled system) or neither.
The receptionist hearing 'message forward from general mailbox' when he gets a message auto-forwarded from box 299 is normal and can't be stopped without having the same happen system-wide. I am sure they still want when someone manually forwards a message for the recipient to hear that flag.
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