atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Comdial phone system problems

Well we aren't getting the disconnects, but the system just doesn't work well. The voicemail takes 10+ rings to pick up, if it ever does. I can leave a vm, but the handset never tells me I have one. The time is wrong on the messages left.
I've had secretaries say that they are trying to call another secretary, and that the phone rings and rings. They try to call again and the secretary said the phone never rang.

Just throwing these symptoms out there in case someone might recognize a problem. It's probably all configuration. Getting the tech out here to work on the system is half the battle...

Hi,

Let me know if you need me. You have all kinds of troubles there. Going to need someone on site who knows what is going on with system. All the things listed are for a certified techniican to do it, is not something for you as an end user to work on. You can do more damage than good.

Good luck

Jim

Jim

I understand - thanks Jim.

i need to know how to add the number of mailboxes to an already programmed dx 80 had to replace the existing on with another used that i had in stock pls help thanks

You need to start a new topic. This topic is about a different kind of system and voice mail.