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#39815 09/22/08 12:45 PM
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Does anyone know how to extend the period of time before the channel timesout. Im not using ARS because of some outbound caller id issues.

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#39816 09/23/08 01:55 AM
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Try adjusting the "dialing complete" field under timers.


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#39817 09/23/08 04:21 AM
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I'll give it a try....Thx. This will extend the time alloted before the channel timesout?

#39818 09/29/08 03:48 AM
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Actually you might have to just try it because I'm fairly sure that the timer on the PRI can't be adjusted which is why the manufacturer reccomends you buffer all your digits in the ARS table for a PRI. The complete timer only kicks in if say you have entries in there like 4@@@@@@@@@@ and 411

#39819 09/29/08 12:29 PM
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The 4 with 10 wild cards can be a misleading example. It will invalidate toll restriction (if it is being used) and allow the call to go through, then if you continue to dial in a called parties voicemail you will finally meet the 10 wild card match and have the call dropped.
Using more wild cards than necessary call also cause dialtone problems if you do not have enough receivers.
Use the methode that RBF posted.

#39820 09/30/08 06:55 AM
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Sorry if my example is unclear what I was saying is that on a PRI it is often best to buffer out your digits in the ARS table otherwise there is a finite amount of time you can dial before the setup message gets sent to the CO and unless you dial quickly will result in call failure.

#39821 09/30/08 07:42 AM
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True it is best but the OP couldn't use the ARS feature. I have PRI in my office using all the B channels in one line group. NO ARS. By manipulating the dial complete timer I can keep the call from timing out if a dialer pauses.


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